Aggressive behaviour toward staff
Front-desk and care staff are often the first to face frustration or aggression. A calm, trained presence lets them focus on patients.
Healthcare security in Calgary
Clinics, medical buildings, pharmacies and care homes need security that keeps people safe without making patients feel unwelcome. Our officers de-escalate first, protect staff and restricted areas, and treat every patient and visitor with dignity.
The risks we plan for
Access to restricted areas and medication
Pharmacies, medication rooms and staff-only areas need clear access control and a visible deterrent.
After-hours and parkade safety
Staff leaving late shifts, quiet entrances and parkades need patrols and escorts so everyone gets to their car safely.
What we provide
- Lobby and front-desk security presence
- De-escalation-first response to disruptive behaviour
- Access control for staff-only and restricted areas
- Staff escorts to parking at shift change
- Patrols of entrances, stairwells and parkades
- Pharmacy and dispensary loss prevention
- Overnight coverage and CCTV monitoring
- Clear incident reports for facility managers
Services used most
Security guard services
Licensed, uniformed guards for commercial, construction, retail and residential sites.
Concierge security
Front desk service, visitor management and building access for residential and office towers.
Mobile Aegis TeamMobile patrol
Scheduled and randomized vehicle patrols, property inspections and after-hours site checks.
Security TechnologyCCTV monitoring
CCTV solutions configured around your property, hours and response requirements.
Respectful by design
Healthcare settings bring together people who are unwell, stressed or vulnerable. Security there has to protect without intimidating.
Our officers are trained in de-escalation, professional communication and respectful conduct through the PSC Training Platform, and serve every community with fairness and empathy, as set out in our diversity, inclusion and reconciliation commitments. Before the first shift, we brief every officer on your facility’s policies, privacy expectations and emergency procedures.
Facilities we protect
- Medical and dental clinics
- Walk-in and urgent care clinics
- Medical office buildings
- Pharmacies and dispensaries
- Seniors’ residences and care homes
- Private health and wellness facilities
Common questions
What kinds of healthcare facilities do you secure?
Medical and dental clinics, walk-in clinics, medical office buildings, pharmacies, seniors’ residences and care homes, and other private healthcare facilities in Calgary and across Alberta.
Are your officers trained for healthcare settings?
Our officers are licensed in Alberta and trained in de-escalation, professional communication and respectful conduct through the PSC program. Before an assignment starts, we brief each officer on your facility’s policies, privacy expectations and emergency procedures.
Can you cover evenings and overnight only?
Yes. Many clinics and care homes need coverage only after hours or at shift change. We staff single shifts, overnight posts and mobile patrol visits.
Tell us what needs protecting
We assess the threat, plan the deployment and send a written quote built around the real risks on your site.
Related industries
Condo and residential security
Concierge, parkade patrols and mobile patrol for condo towers and complexes.
Commercial security
Guards, patrol and monitoring for offices, business parks and industrial properties.
Retail security
Uniformed guards and loss prevention for stores, malls, plazas and franchises.